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[MUSIC]
If we look at the way that companies have evolved, even just in the last,
20 years, right?
We used to really hire employees to have very technical responsibilities and
we didn't really need them to do a lot of work outside of that.
But now as organizations are evolving and
we're requiring people to be a lot more collaborative, to use a lot more
problem solving skills, critical thinking skills, project management skills,
we're asking people to do a lot more in their roles than we have in the past.
[MUSIC]
Managers who can coach, managers who can really identify the skill sets that
people have, the strengths that they have, and then the gaps that they have, right.
How do they help people improve?
So that really,
because if we improve employee performance, we improve organizational performance.
[MUSIC]
The managers who are focused on coaching, not just directing traffic,
not just managing policies and procedures, but really able to assess and
then develop their employee's skill.
They have tremendous value in an organization,
because they help the organization to be more successful.
[MUSIC]
One of the things I tell students when I first have them in the classroom is I
want you to think about our time together as a lab.
So you're coming today with your own problems, with your teams, right?
Whether it's non-performance or poor accountability or poor engagement.
You know, there's a lot of things that people come to the class with.
I want you to take what your unique challenges are,
and wrap them around the content that we're gonna talk about today.
And let's make this content mean something to you, right now.
So that when you go back to work tomorrow, you can do something differently and
get a different result.
[MUSIC]