Jeff Bezos - Amazing amazon story

there are so many things that can go wrong and when we launched that store in July of 1995 we were shocked at the customer response %uh in literally in the first 30 days we had orders from all 50 states and forty five different countries and we were wall fully unprepared from operational point of view to handle that kinda volume and a in fact the the we this we quickly expanded we talk to our landlord expanded into a two thousand-square-foot basement warehouse space had six foot ceilings wanna Bart employees was 62 um he went around like this the whole time it and I'm a and we were we were we were doing our day jobs which might have been you know computer programming and read all the different things 10 people doing a little taste our company and then we would spend all afternoon and into the wee hours of the morning packing up the orders and shipping them out a there %um I would drive these things to UPS since we get the last one we went to the last second I get to UPS nights remove being on that glass door was closed and they always would take pity on me um answer open open let us ship things late %uh that we had so many orders that we were ready for that we had a E through we had no reorganization our distribution stars on fact we didn't I'm we were packing our hands and knees a hard concrete floor and the a the I remember just to show you how stupid I can be ice know it my only defense is that it was late but I we're packing his things everybody everybody in the company and the that I had this brainstorming as I said to the person next to me this packings killing me you know my back hurts this is killing my knees on this this hard Smith floor in person yeah I know what you mean I said no we need my brilliant insight we need need pads I was very serious and and have this person looked at me like I was the stupidest person it ever seen it like I'm working for this person this is great and I'm said what we need is packing tables