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In many cases if you have an issue on your Shaw Digital Cable Box, it can be easily fixed
with a quick reset.
This is done by disconnecting the cable box from it's power supply.
When power is restored, the cable box will automatically reset.
To reset your cable box, locate the box near your television.
Next, identify the power cable that connects the cable box to a wall plug or a power bar.
Disconnect the power cable and wait about 30 seconds.
You can confirm that the cable box has been unplugged if there are no lights visible on
the front.
Then plug the power cable back into it's original position and allow the box a couple of minutes
to reset.
Keep in mind, that if you reset the cable box while it is recording, the recording will
stop and after your reset the guide listings will show To Be Announced while it accesses
the latest information.
It will take up to an hour for the guide to show current listings and up to 24 hours to
see the channel listings for the next 2 weeks.
For more information and additional support please visit community.shaw.ca