Tip:
Highlight text to annotate it
X
Converting your prospects into leads using emailers
When anyone tends to give you their contact details, they might not be ready to have a
sales conversation. It is important to nurture them to a point that they become
ready to have a sales conversation. However, in order to nurture them, you require some methods
through which you can stay in touch with them for a longer enough duration. Audience aggregation
is one of the methods businesses use in this case. In this method, you simply aggregate
the audience at one place and then you continue to deliver multiple messages at various point of time.
There are various channels to do audience aggregation and one of the most common channels
is Emailers. In this session, we would give you an understanding on the concept of audience
aggregation and we will go into the details of how to effectively do the same using Emailers.
In order to set the context right, let me share this graph with you. This is a bell graph that represents the distribution
of different kind of people who usually visit a website. Do not really get stuck on the
figures. The idea here is that majority of people who are visiting your website are
not ready to buy your products or services. It is not that they will never buy but they are just
not ready to buy at this stage. But, if you leave them, you would be leaving them forever
or if you take the burden of maturing them and addressing their concerns while they
are moving from the stage where they are not ready to buy to a stage where they are
ready to purchase, the chances are that you can eventually turn them to customers. And this
is what is the real advantage of doing lead nurturing through audience aggregation.
Another major advantage that we see where audience aggregation plays a major role is
getting the dropouts back into the funnel. All of us as marketers are aware of some kind of marketing funnel that you would be using internally
Like here we start with getting users eyeball and move people ahead getting them aware
of the kinds of products that you have and then make sure that they consider your product
and so forth. Here the critical element is not the way you have defined your funnel.
No matter the kind of funnel that you have, at every stage there will be dropouts.
the main concern is how you can actually get those dropouts back into the funnel
Audience aggregation is a method to do that. What you can do is, all the people who are
dropping out, you can get them aggregated somewhere and continue to deliver a message and nurture them in their buying process.
At the right time they would eventually come back to your marketing funnel that you have
created for your business. So what exactly is audience aggregation? As
mentioned earlier that during audience aggregation, you bring your audience together in one platform.
Like you can see here, here is a field of plants and you bring them together at one
place and now what you are doing is you are nurturing them by sprinkling content.
The content that you will use will be dependent on how you want them to mature in the buying process.
Over a period of time you would observe that a good number of these potential customers will get matured
and will come to you as inbound sales ready leads. Another point that i want to make here is that this is a continous process
you will continue to bring people together, you will continue to nurture
them and over a period of time you would see that this will become one of the major source of sales ready leads.
One of the methods through which you can do
that is through emailers, one of the company which has been effectively doing it is mixpanel.
It's an analytics tools company, which has a tool which is in competition with Google analytics
and KISSmetrics. What they have done is that they have aggregated audience over emailers
and they keep pushing out different emails in order to move people forward in their buying process.
As you can see here, this is one of the emails that was sent out to their audience. The title
of this email here is BS metrics, which is *** metrics. What exactly they are discussing here is
in this particular emailer is that all the metrics which are normally being used by the people or in
a way, which are actually provided by Google analytics including the page views are ***
metrics and not they are really not the one that would give you good business value. Since they have an analytic
system which is based around the events rather than page views, they are trying to convince
people that they should really be tracking events rather than
page views. So in a way they are convincing
people about the opportunity of their product.
We will discuss further with lots of
examples and case studies in the actual session.
Thank you