First - Ever healthcare.gov hangout

>> HI, EVERYONE IT'S GREAT TO BE HERE WITH YOU TODAY TO KICK OFF OUR FIRST HEALTHCARE.GOV HANG OUT. I'M JULIE BATAILLE, THE DIRECTOR FOR CENTER OF MEDICARE AND MAID CADE SERVICES AT THE U.S. DEPARTMENT OF HEALTH AND HUMAN SERVICES. MILLIONS OF AMERICANS ARE ALREADY BENEFITING FROM BENEFITS AND PROTECTIONS AVAILABLE TO THEM FROM THE AFFORDABLE CARE ACT INCLUDES FREE PREVENTIVE CARE AND SAVINGS ON PRESCRIPTION DRUGS. THE HEALTH INSURANCE MARK PLACE IS PART OF THE HEALTHCARE LAW AND IT MEANS THAT SOON THERE WILL BE A NEW PLACE FOR INDIVIDUALS, FAMILIES AND SMALL BUSINESSES TO GET MORE AFFORDABLE HEALTH INSURANCE EVEN IF YOU GET SICK OR LOSE A JOB. I HOPE YOU'LL FIND THIS A GOOD DISCUSSION TODAY. AND IF YOU HAVE QUESTIONS, WE'RE FOLLOWING THEM RIGHT NOW ON TWITTER SO PLEASE TWEET US USING # HCGOVHANG OUT. WE KNOW THESE ISSUES ARE IMPORTANT TO FAMILIES, NOBODY PLANS TO GET SICK OR HURT BUT ONE ACCIDENT OR INJURY CAN WIPE OUT A PERSON'S SAVINGS OR CERTAINLY LEAVE THEM WITH A LOT OF DEBT. AND THEIR IMPORTANT TO MY GUEST TODAY, THE EXECUTIVE DIRECTOR OF MOM'S RISING KRISTIN ROWE-FINKBEINER. >> THANK YOU FOR JOINING US. >> THANK YOU VERY HAVING ME. ORGANIZE--NLMINIZATIONS LIKE MOMS RISING ARE BENEFITING FROM THE MARKETPLACE WILL KNOW ABOUT IT AND TAKE ADVANTAGE OF NEW COVERAGE OPTIONS. AS A MOM, MYSELF I'M ESPECIALLY MINDFUL OF THE ROLE THEY CAN PLAY IN THEIR FAMILY'S HEALTHCARE AND CERTAINLY APPRECIATE KRISTIN JOINING US FOR OUR FIRST EVER HANG OUT. KRISTIN I WOULD LIKE YOU TO SHARE YOUR PERSPECTIVE ON THE MARKETPLACE AND THE AFFORDABLE CARE ACT. WELL-- >> WELL THANKS SO MUCH FOR HAVING ME TO BE PART OF THIS IMPORTANT DISCUSSION TO PICK UP AT WHAT JULIE SAID, AT MOM'S RIDING WE TAKE ON THE CRITICAL'S ISSUES FACING WOMEN, MOTHERS AND FAMILY, BY MOBILIZING GRASS ROOTS ACTIONS TO BRING THE VOICES AND REAL WORLD EXPERIENCES OF WOMEN AND MOTHERS STRAIGHT TO OUR NATION'S LEADERS. TO AMPLIFY WOMEN'S VOICES AND ISSUES IN THE NATIONAL MEDIA, TO ACCELERATE GRASS ROOTS IMPACT ON CAM TOLL-LIKE RECEPTOR HILL AND STATE CAPITOLS ACROSS THE COUNTRY AND HOLD CORPORATIONS ACCOUNTABLE FOR THE FAIR TREATMENT OF WOMEN AND MOTHERS. WE KNOW MOMS ARE THE DECISION MAKERS IN IN FAMILY WHEN IT COMES TO HEALTHCARE AND WE HEARD FROM A MOM'S RISING MEMBER WHO IS SEEKING COVERAGE FOR HERSELF. HER NAME IS ANGELLA. SHE'S FROM ARIZONA AND SHE WROTE "I'M A MOTHER OF FOUR UNINSURED FOR THE PAST TWO YEARS. AFTER MY DIVORCE MY CHILDREN REMAINED INSURED, BUT I LOST MY OWN HEALTHCARE COVERAGE AND COULDN'T FIND ANY AFFORDABLE OPTIONS FOR MYSELF." SHE WROTE "THANKFULLY I'M IN GOOD HEALTH AND RARELY NEED TO SEE A DOCTOR, IN FACT SHE PREFERS TO TREAT HERSELF RAUGHT THAN SEEK OUT OF POCKET MEDICAL TREATMENT BUT IT IS NEVER FOR FROM HER MIND THAT IF" GOD FORBID I WAS IN AN ACCIDENT OR ONE DAY FOUND A LUMP, MY YOUNG FAMILY COULD BE FINANCIAL RUINED FOREVER." >> I THINK STORIES LIKE THAT ARE WHAT REALLY MAKES THE WORK WE'RE DOING SO IMPORTANT AND SO MEANINGFUL. AND THAT'S WHERE WE WANT EVERYONE TO KNOW THAT STARTING OCTOBER FIRST THE NEW HEALTH INSURANCE MARKETPLACE WILL GIVE GIVEN UNINSURED OR WHO BUYS THEIR OWN COVERAGE A WHOLE NEW WAY TO SHOP FOR INSURANCE. COVERAGE BEGINS ON JANUARY FIRST, 2014. AND THE MARKETPLACE IS THE ONLY PLACE WHERE YOU GET LOWER COSTS MONTHLY PREMIUMS AND OUTOF POCKET EXPENSES OR SEE IF YOU CALLIFY FOR MEDICAID OR THE CHILDREN'S HEALTH INSURANCE PROGRAM. TO GIVE YOU A BETTER IDEA OF WHAT THE MARKETPLACE IS ALL ABOUT, HERE'S A SHORT VIDEO THAT COVERS SOME OF ITS KEY FEATURES. >> CAN YOU DO ALL THE THINGS YOU DO WITH MORE PEACE OF MIND, LESS WOR SCHEMORE FINANCIAL SECURITY WHEN YOU KNOW YOU'VE GOT HEALTH INSURANCE. AND NOW, EVERYONE WILL BE ABLE TO FIND HEALTH INSURANCE AT THE HEALTH INSURANCE MARKETPLACE. IT'S AN ONLINE SHOPPING SITE WHERE YOU SHOP FOR HEALTH INSURANCE THAT FITS YOU WITH LOW COST AND EVEN ZERO PREMIUM PLANS FOR THOSE WHO INCOME QUALIFY. IF YOU OR YOUR FAMILY ARE UNINSURED OR LOOK FOR BETTER COVERAGE, CAN YOU SEE YOUR OPTIONS ALL IN ONE PLACE WITH ONE APPLICATION. IT'S A PLACE TO COMPARE A WIDE RANGE OF QUALITY HEALTH INSURANCE PLANS TO REVIEW THEM, ALL SIDE BY SIDE AND CHOOSE THE ONE THAT'S RIGHT FOR YOU. YOU'LL FIND THE INFORMATION CLEAR AND EASY TO UNDERSTAND, YOU'LL EXPLORE THE MARKETPLACE AT YOUR OWN PACE, YOU CAN COMPARE PRICES, AND BENEFITS, SEE AN EXPLANATION OF WHAT A PREMIUM IS AND WHAT A PLAN WILL COST YOU EVERY MONTH BEFORE YOU MAKE A CHOICE. AND EVERY MAN WILL COVER YOU WITH COMPREHENSIVE BENEFITS FROM YOUR VISIT TO THE DOCTOR OR THE HOSPITAL, TO YOUR PRESCRIPTIONS. TO SCREENINGS FOR CANCER AND OTHER CONDITIONS AND NO PLAN CAN TURN YOU AWAY EVEN IF YOU ALREADY HAVE AN ILLNESS OR CONDITION. THE HEALTH INSURANCE MARKETPLACE, PART OF THE HEALTHCARE LAW OPENING OCTOBER 1ST. YOU CAN LEARN MORE RIGHT HERE RIGHT HERE, RIGHT NOW, AND BE READY FOR THE NEW WORLD OF HEALTH INSURANCE SHOPPING. >> SO KRISTIN AS WE TELL PEOPLE ABOUT THE NEW HEALTH INSURANCE MARKETPLACE I WOULD LOVE TO HEAR YOUR PERSPECTIVE ON WHY YOU AND MOMS RISING THING SOMETHING LIKE THIS IS SO IMPORTANT. >> LET'S FACE IT, WORRYING ABOUT OUR CHILDREN NEVER ENDS, WE'RE STILL MOMS EVEN WHEN OUR KIDS GROW UP AND ONE THING THAT'S IMPORTANT TO NOTE IS THAT MOMS WORRY ABOUT OUR THREE YEAR-OLDS, 23 YEAR-OLDS AND OUR WORRY ABOUT OUR 53 YEAR-OLDS. SO MOMS HAVE AN IMPORTANT ROLE TO PLAY MEN WITH HIGHER IT COMES TO HEALTHCARE COVERAGE. WE'RE THE ONLY ONES WHO CAN SAY THINGS LIKE, IF YOU'RE GOING TO DO THAT 360 ON YOUR MOTORCYCLE, YOU MIGHT WANT TO INSURE YOUR THAN THAT BIKE. IN FACT THIS, MORNING WHILE DISCUSSING HEALTHCARE OVER COFFEE A MOTORCYCLEST SAID YOU NEED TO CLARIFY THAT YOU NEED TO INSURE YOUR ENTIRE BODY, NOT JUST YOUR HEAD. SO THIS IS IMPORTANT. SO MOM VS AN IMPORTANT THING TO SAY AND INSURING THAT YOUNG ADULTS ARE IMPORTANT FOR MOTOR SICK LIFTS IT'S IMPORTANT FOR EVERYONE'S FINANCIAL SECURITY AND FINANCIAL SECURITY COMES FROM HAVING HEALTHCARE THAT'S WHY WE ARE GRATEFUL, EXCITED AND WAITING FOR THE FULL IMPLEMENTATION OF THE AFFORDABLE CARE ACT AND EXCITE THAD ALREADY YOUNG ADULTS UP TO AGE 26 CAN NOW STAY ON THEIR PARENTS HEALTH INSURANCE. AT MOM'S RISING WE HEAR FROM PEOPLE EVERY DAY FROM PEOPLE WHO ARE THANKFUL FOR THESE PROVISIONS, MEMBERS LIKE TRACEY WHO SHARE THD QUOTE: MY YOUNG ADULT SON HAS TAKEN A YEAR OFF FROM SCHOOL, HE MAS TO PAY BACK LOANS FROM THE SCHOOL, AND HE'S WORK FULL-TIME WITH A SMALL BUSINESS HE CAN'T AFFORD HEALTH INSURANCE ON HIS OWN AND WE CAN'T AFFORD TO PAY IT FOR HIM SO ADD HIM ON TO MY POLICY UNTIL HE'S 26 DUE TO THE PASSAGE OF HEALTH REFORM WAS AN INSURANCE SECURITY BLANKET THAT ALL OF US NEEDED AT A TIME WHEN I HAVE NOT HAD A PAY INCREASE IN THE PAST TWO YEARS. HE IS FORTUNATE ENOUGH TO BE RELATIVELY HEALTHY, BUT MY HUSBAND AND I NEED TO HAVE THAT BURDEN OF HIM BEING UNINSURED AND POSSIBLY HAVING AN ACCIDENT OR GETTING SICK OFF OF OUR SHOULDERS. >> THANKS KRISTIN. YOU KNOW WE DO HEAR STORES LIKE THAT ALL THE TIME AND THAT'S WHY I'M SO EXED FOR WHAT'S TO COME--EXCITED FOR WHAT'S TO COME AND HOW MANY CAN BENEFIT FROM THESE NEW OPPORTUNITIES. ALREADY WE'VE SEEN MORE THAN THREE MILLION YOUNG PEOPLE HAVE COVERAGE ON THEIR PARENTS HEALTH INSURANCE PLANS AND SOON IF THEY'RE NOT COVERED ON THEIR PARENTS PLANS THEY WILL HAVE NEW OPTIONS TO GET COVERAGE THROUGH THE MARKETPLACE SO NOW'S THE TIME TO GET READY AND WE HAVE NEW CUSTOMER SERVICE CHANNELS AVAILABLE TO HELP CONSUMERS BEGIN DOING THAT. HEALTHCARE.GOV, IS THE ONLINE HOME OF THE ONLINE HOME OF THE HEALTH INSURANCE PLACE, FOR SPANNIC SPEAKERS, SPANISH IS AVAILABLE AS WELL. RIGHT NOW THEY HAVE VIDEOS PERSONALIZED CHECK LIST TO ANSWER YOUR QUESTIONS ABOUT THE MARKETPLACE. WE'VE GOT LIVE WEB CHAT AVAILABLE 24/7 AND WE WANT TO HEAR FROM YOU. WE KNOW HOW MANY OF YOU ARE ACTIVE ON SOCIAL MEDIA CHANNELS SO YOU'LL FIND EASY WAYS TO SHARE INFORMATION WITH YOUR FRIENDS AND FAMILY, AND YOU CAN SIGN UP FOR E-MAILS AND TEXT UPDATES TO HEAR FROM US OVER TIME. AND NO MATTER IF YOU ACCESS OUR SITE ON SMART PHONE TABLET, LAPTOP, WE WILL BE ABLE TO DISPLAY CONTENT PROPERTILY IN A WAY THAT WILL MAKE SENSE TO YOU. OVER THE SUMMER, WE'LL CONTINUE TO ADD NEW FEATURES AND INFORMATION TO OUR SITE AND ACROSS OUR CHANNELS, MUCH OF IT IN RESPONSE TO FEEDBACK WE HEAR DIRECTLY FROM CONSUMERS AND COME OCTOBER 1ST YOU'LL BE ABLE TO FILL OUT A SINGLE APPLICATION TO FIND OUT IF YOU QUALIFY FOR LOWER COSTS ON MONTHLY HEALTH INSURANCE PREMIUMS OR OUT OF POCKET COSTS AND THEN CAN YOU CHOOSE HEALTH PLANS THAT ARE AVAILABLE IN YOUR AREA. WE ALSO JUST OPENED A TOLL-FREE HOT LINE CONSUMER CANS CALL ONE-800-835-2596 TO TRAIN WITH A CUSTOMERRED SERVICE REPRESENTATIVE 24/7. REPRESENTATIVES ARE AVAILABLE IN ENGLISH AND SPANISH. WE HAVE A TTY LINE AND THEREYA--THERE'S A LANGUAGE LINE TO HELP CONSUMERS IN OVER 150 LANGUAGES. WE KNOW COMSUMERS MAY ACCESS INFORMATION IN A VARIETY OF WAYS SO THERE WILL BE HELP IN PERSON FOR THOSE WHO WANT THAT OPTION, TOO. JUST TODAY IN FACT, HHS ANNOUNCED FUNDING FOR COMMUNITY HEALTH CENTERS TO PROVIDE HELP FOR PEOPLE WHO WANT TO ENROLL IN THE MARKETPLACE AND WHO MAY WANT TO DO IT AT IN-PERSON LOCATIONS. THERE ARE MORE THAN 1200 HEALTH CENTERS ACROSS THE COUNTRY, DELIVERING CARE IN OVER 9000 COMMUNITIES. THIS IS JUST ONE OF SEVERAL WAYS CAN YOU FIND IN-PERSON ASSISTANCE IN YOUR LOCAL COMMUNITY, WILL HAVE ALL THOSE RESOURCES AND INFORMATION AVAILABLE FOR YOU ON OUR WEB SITE BY OCTOBER 1. WE WANT TO MAKE SURE EVERYONE IS READY FOR OCTOBER, BECAUSE WE KNOW IT THERE'S A REAL LINK BETWEEN HEALTH COVERAGE AND GOOD HEALTH JUST LIKE THE STORIES KRISTIN SHARED WITH US AND BECAUSE WE KNOW THAT THE LACK OF HEALTH INSURANCE CAN MEAN REAL INSECURITY FOR SO MANY WORKING FAMILIES. ABOUT THER THAN ANYTHING I COULD SAY, I WOULD LIKE TO SHARE YOU ANOTHER STORY, A WOMAN FROM PHILADELPHIA WHO'S LOOKING FOR HEALTH INSURANCE OPTIONS RIGHT NOW. HERE'S JAMIE'S STORY. >> MY NAME IS JAMIE PHONTAN AND I'M 27 YEAR-OLDS OLD, MY FRIENDS ALL HAVE THIS FRIEND THAT YOU SHOULD HAVE TO WORK A SERVICE JOB FOR AT LEAST TWO YEARS SO YOU KNOW HOW TO ACT IN PUBLIC. I'VE BEEN WORKING AT THE COFFEE SHOP FOR TWO YEARS I'VE NEVER MADE MORE THAN 20 GRAND IN A YEAR. I DON'T REALLY HAVE A PLAN. THAT'S A NOT GREAT THING TO HAVE TO ADMIT TO ANYBODY, BUT THAT'S NOT HOW MY LIFE HAS WORKED OUT SINCE I GRADUATED COLLEGE. EVERY TIME I GET SICK, I GET YOU KNOW LIKE--IF IT CAN'T BE FIX WIDE LIKE ADVIL, NYQUIL, AND A GOOD NIGHT'S SLEEP, I DON'T HAVE A SOLUTION FOR IT. I DON'T--I DON'T KNOW WHAT I WOULD DO IF I GOT VERY ILL OR VERY INJURED. HONESTLY I HAVEN'T BEEN TO A DOCTOR SINCE MY 11TH GRADE PHYSICAL. BETWEEN ALL OF THE OBLIGATIONS I ALREADY HAVE LIKE UTILITIES AND RENT AND STUDENT LOAN PAYMENTS, WITHIN MY BUDGET THERE'S NO WAY KIAFFORD HEALTHCARE. IF SOMETHING BAD HAPPENED TO ME, IF I WERE IN AN ACCIDENT OR DEVELOPED SOME KIND OF SERIOUS ILL ILLNESS, THERE'S NO POSSIBLE WAY I COULD AFFORD IT, I DON'T HAVE THAT KIND OF SAVINGS, MY SAVINGS WOULD BE GONE IN AN INSTANT. I HAVE NO PLAN. I CAN'T AFFORD A PLAN. >> LIFE WITH HEALTH INSURANCE WOULD OFFER COMFORT AND STABILITY AND SAFETY. [� MUSIC �] >> JAMIE'S STORY IS ONE OF MANY THAT YOU MAY KNOW ABOUT. PLEASE SHARE YOUR STORIES WITH US TODAY, POST ON OUR FACEBOOK PAGE, VISIT SOCIAL MEDIA CHANNEL AND TELL US WHY HEALTH INSURANCE IS IMPORTANT TO YOU AND YOUR FAMILY. THESE STORIES MAKE NEW BENEFITS REAL TO PEOPLE, AND THEY ILLUSTRATE THE PROMISE OF THE AOFORDABLE CARE ACT. WITH THAT IN MIND I'D LIKE TO ASK KRISTIN TO SAY A FEW WORDS BEFORE WE BEGIN TAKING QUESTIONS. >> THANK YOU SO MUCH GULEY. I KNOW ALL OF---THANK YOU SO MUCH JULIE. I KNOW ALL OF US AT MOM'S RISING WANT TO SEE THE OFORDABLE CARE ACT. WE NEED TO TALK TO ONE ANOTHER, GET THE WORD OUT, AND WE NEED TO DISCUSS THIS WITH THE YOUNG PEOPLE IN OUR LIVES BECAUSE WHEN IT COMES TO MAKING BIG DECISIONS LIKE BUYING HEALTH INSURANCE IT'S IMPORTANT TO HAVE SOMEONE TO TALK TO AND THAT SOMEONE IS TYPICALLY A MOM. AND NOW WE WOULD BE HAPPY TO OPEN THIS UP TO TAKE QUESTIONS ONLINE. >> SO WE'RE GOING TO TAKE QUESTIONS RIGHT NOW FROM THE TWITTER FEED WE'VE HAD GOING LIVE ALL MORNING. WE'RE SO GRATEFUL FOR ALL OF YOU FOR JOINING US TODAY FOR OUR FIRST EVER CONVERSATION. OUR FIRST QUESTION IS FROM A LIFE LONG EDUCATOR IN GEORGIA, HE'S ASKING US, IF OUR STATE GEORGIA, DOESN'T HAVE AN EXCHANGE CAN WE USE THE FEDERAL GOVERNMENT EXCHANGE? >> WELL, YES, ABSOLUTELY, IN FACT YOU CAN USE HEALTH CARE .GOV TO--HEALTHCARE.GOV TO ENROLL, I WOULD ENCOURAGE TO YOU GO THERE TODAY TO GET INFORMATION AND SIN UP FOR THE LISTSERVE THAT WE CAN MAKE PROGRESS TOWARDS THE BEGINNING OF ENROLLMENT OUR NEXT QUESTION IS KRISTIN FROM SEATTLE, NOT THIS KRISTIN FROM SEATTLE, BUT KRISTIN ASKS US, HOW WILL THE NEW HEALTH INSURANCE EXCHANGE WITH COBRA OFFERED THROUGH CURRENT OR FORMER EMPLOYEES. YOU KNOW THAT'S A GREAT QUESTION AND MUCH OF WHAT WE'RE SEEING ACROSS OUR CUSTOMER SERVICE CHANNELS SO FAR IS INDIVIDUAL QUESTIONS AND PEOPLE'S EXPERIENCES WHO ARE LOOKING FOR INFORMATION THAT'S RELEVANT TO THEM. IN TERMS OF COBRA AND FOLK WHO IS HAVE COBRA, YOU'VE GOT TWO PRIMARY OPTIONS, THERE IS COBRA AND THEN CAN YOU CERTAINLY SEEK OUT A MARKETPLACE PLAN. REMEMBER, COVERAGE BEGINS JANUARY FIRST, SO CHECK OUT YOUR OPTIONS BEGINNING IN THE FALL, SEE WHICH IS BETTER FOR YOU, THE EXISTING COBRA COVERAGE OR IF YOU WOULD RATHER SWITCH TO A MARKETPLACE PLAN, AND THEN TAKE ADVANTAGE OF DOING THAT, MAKE SURE TO CONTACT YOUR COBRA OFFICIALS PARTICULAR INFORMATION AND COVERAGE TERMINATIONS AND QUESTIONINGS BUT PLEASE KNOW THAT BOTH ARE OPTIONS FOR YOU. >> OUR NEXT QUESTIONS COMES FROM A BLOGGER, A YOUNG STUDENT NAMED CRYSTAL ASKED US WHAT ABOUT FULL HEALTH INSURANCE FOR FULL-TIME STUDENTS ATTENDING COLLEGE OR UNIVERSITY? THOSE FOLKS THAT ARE 21 OR OLDER? HOW AM I IMPACTED? >> WELL, CRYSTAL YOU MAY WANT TO ADD SOMETHING HERE FROM WHAT YOU'VE HEARD FROM MOM'S RISING BUT I WOULD SAY FOR ANYONE WHO IS UNDER THE AGE OF 26, PLEASE REMEMBER YOU ARE ELIGIBLE TO STALE STAY ON YOUR PARENT'S PLAN, IF THAT'S NOT AN OPTION FOR YOU AND YOUR PARTICULAR FAMILY, PLEASE KNOW THE MARKETPLACE WOULD BE A GREAT ALTERNATIVE FOR YOU AND BEGINNING OCTOBER 1ST YOU'LL BE ABLE TO GO THERE TO COMPLETE AN APPLICATION AND CHECK OUT THE OPTIONS THAT MAY BE RIGHT FOR YOU. >> AND I THINK ONE OF THE THINGS THAT EXCITING AND IMPORTANT FOR THIS IS ONE STOP SHOPPING. CAN YOU GO TO HEALTHCARE.GOV, FIND OUT WHAT YOUR OPPORTUNITIES ARE REGARDLESS OF WHETHER YOUR STATE DOES OR DOESN'T HAVE A MARKETPLACE. >> I'M REALLY GRAD YOU SAID THAT, ONE OF THE THINGS THAT IS SO IMPORTANT TO US AND MUCH OF THE FEEDBACK THAT WE HAVE HEARD FROM PEOPLE AS WE'RE DEVELOPING OUR CUSTOMER SERVICE CHANNELS IS TO MAKE SURE INFORMATION IS WRITTEN IN A WAY THAT THEY CAN UNDERSTAND, MAKE SURE THAT WE SIMPLIFY THIS AS MUCH AS POSSIBLE, SO PLEASE KNOW WE ARE REALLY TAKING THAT HO HEART AND ALL THE WORK THAT WE ARE DOING IS REALLY TO DESIGN A CONSUMER FRIENDLY PROCESS AND BE ABLE TO PROVIDE PEOPLE INFORMATION IN A WAY THAT THEY WILL UNDERSTAND IN A WAY THAT THEY CAN QUICKLY AND EASILY NAVIGATE THE ENTIRE PROCESS. >> SO THEN WE GO TO ELENA FROM CHICAGO. SHE IS ASKING US, WHAT IS THE MINIMUM INCOME FOR AN UNINSURED WORKING PERSON TO QUALIFY FOR GOVERNMENT SUBSIDY TO BUY HEALTH INSURANCE THROUGH THE NEW EXCHANGE. ELENA THANKS FOR ASKING THAT QUESTION. WHAT I WOULD TELL SURVEYS THAT THE VAST MAJORITY OF PEOPLE WHO ARE UNINSURED WHO SEEK COVERAGE THROUGH THE MARKETPLACE WILL BE ABLE TO TAKE ADVANTAGE OF LOWER COSTS ON THEIR MONTHLY PREMIUMS. WHAT THAT MEANS ON AVERAGE IS THAT IN AN INDIVIDUAL MAKES UP TO ABOUT $45,000 OR FOR A FAMILY OF FOUR WHO MAKE UP TO $94,000, THEY WILL BE ABLE TO SEE SAVINGS OFF OF EITHER THEIR MONTHLY PREMIUM OR OUTOF POCKET COST. --OUT OF POCKET COST. >> I THINK HAD IS THE QUESTION WE'VE GOT, ONE MORE TIME FOR ONE MORE QUESTION AND THIS COMES TO US FROM LAMBERT, WHO IS WORRIED ABOUT THE FACT THAT THE ONLY COMPUTER ACCESS I HAVE IS VERY SLOW AND IT'S AT THE LIBRARY. WILL I BE ABLE TO APPLY FOR OBAMA-CARE? >> ABSOLUTELY. WE ARE MAKING SURE TO TAKE CARE OF YOU. FIRST OF ALL NEW WEB SITE LOADS REALLY QUICK SO IF HAVE YOU A SLOW CONNECTION, WE'RE HELPING YOU OUT BUT WE'RE MINDFUL OF THE FACT THAT PEOPLE MAY NOT HAVE INTERNET ACCESS IN THEIR HOME. WE'VE JUST ANNOUNCED A PARTNERSHIP WITH LIBRARIES, SO THAT ACROSS THE COUNTRY PEOPLE WILL BE ABLE TO USE THEM FOR ACTUAL ENROLLMENT DESTINATIONS AND ACCESS TO COMPUTERS IN THE FALL BUT MADE SURE THAT CHANNELS ARE AVAILABLE FOR HOWEVER YOU MAY CHOOSE TO ACCESS US. SO CALL OUR TOLL-FREE HOT LINE IF YOU'RE NOT INTERESTED IN APPLYING ONLINE CAN YOU GO TO ONE OF THOSE IN-PERSON ASSISTORS. IN FACT THE COMMUNITY HEALTH CENTER WILL HAVE NAVIGATORS AND OTHER FORMS OF LOCAL HELP AVAILABLE AND REMEMBER YOU CAN DOWNLOAD AND COMPLETE THE APPLICATION THAT YOU'LL FIND ONLINE AND MAIL IT INTO US. THE OPTIONS ARE AVAILABLE TO FOR YOU, CAN YOU CHOOSE HOW TO ACCESS US AND APPLY AND ENROLL AND WE ENCOURAGE TO YOU DO THAT. IN CLOSING WE DON'T HAVE IF I'M FOR ANY MORE QUESTIONS FOR TWITTER, WE CERTAINLY APPRECIATE ALL THOSE WE'VE GOTTEN. PLEASE KNOW THAT WE WILL CONTINUE USE OUR SOCIAL CHANNELS OVER THE COURSE OF THIS AFTERNOON AND IN THE COMING DAYS AND MONTHS TO BE RESPONSIVE TO YOUR QUESTIONS TO CONTINUE THIS CONVERSATION, WE'RE REALLY LOOKING FORWARD TO THAT, THANK YOU SO MUCH, KRISTIN FOR JOINING OUR FIRST HANG OUT AS A MOM. IT'S IT WAS IMPORTANT FOR ME TO HAVE YOU JOIN US FOR THIS AND WE'RE EXCITE TO BE ENGAGING IN THIS CONVERSATION AS WE MOVE FORWARD. THANKS TO AWFUL YOU FOR JOINING US TODAY. WE LOOK FORWARD TO HEARING FROM YOU, UNDERSTANDING YOUR STORIES AND WE'LL TALK TO YOU SOON. THANKS SO MUCH. >> THANK YOU.