Excruciating Waits for Airport Security Frustrating Airlines, Too

THIS IS CBS2 NEWS AT 11. THE RACE IS ON. TRAVELERS FACE HOURS OF WAITING IN LONG SECURITY LINES. HERE'S A LOOK AT O'HARE, FRUSTRATING DELAYS FOR PASSENGERS JUST TRYING TO MAKE IT TO THEIR DESTINATION. THANKS FOR JOINING US. I'M LIONEL MOISE. I'M ROSEANNE TELLEZ, IN FOR ERIN KENNEDY. AIRLINE PASSENGERS ARE MISSING THEIR FLIGHTS AND LEFT SHAKING THEIR HEADS. HI, LAUREN. Reporter: I'M TOLD IT TAKES ABOUT 45 MINUTES TO GET THROUGH SECURITY WHEN YOU'RE ABOUT AT THIS POINT. THE LINE IS STRETCHING BEYOND THAT MEANING PEOPLE WON'T GOAT THEIR GATES FOR ANOTHER HOUR. AMERICAN AIRLINES WORKERS ACTUALLY HAD TO TAKE SOME OF THESE KIOSKS OUT OF THE WAY JUST TO MAKE ROOM. ANYONE IN LINE FOR TSA PRECHECK. Reporter: ANOTHER HEADACHE. MONDAY MORNING MASSIVE LINES AGAIN AND THE TSA TREND IS TROUBLING MORE THAN PASSENGERS, A CERTAIN -- SPOKESPERSON IS SOUNDING OFF. WE ARE FRUSTRATED. WE KNOW THE PASSENGERS ARE FRUSTRATED AND OUR EMPLOYEES. YESTERDAY WE HAD TO DELAY 30 FLIGHTS AND WE HAD ABOUT 450 PASSENGERS TO MISS THEIR FLIGHTS. Reporter: THAT'S JUST IN ONE DAY. NEARLY 800 MILLED FLIGHTS FROM O'HARE IN THE LAST WEEK, THE MOST OF ANY AIRPORT. SUNDAY SOME OF THOSE TRAVELERS SLEPT ON COTS. WE WILL BE HIRING EMPLOYEES. THREE START THIS WEEK TO DO NONSECURITY TSA FUNCTIONS, SO PEOPLE WHO WILL TELL PASSENGERS TO REMOVE FAIR LAPTOPS FROM THEIR BAGS, THAT KIND OF THING. Reporter: IT'S A SHORT-TERM SOLUTION, SHE SAYS TO WHAT MANY HOPE IS A SHORT-TERM MESS. I'VE SEEN THE DISASTER ON TELEVISION. I'M HERE. I'M MAKING SURE I DON'T MISS MY FLIGHT EYE SPENT A LOT OF YEARS TRAVELING OUT OF HERE AND IT'S CRAZY. IF YOU DO MAKE THIS THROUGH SECURITY BUT AND UP MISSING YOUR AMERICAN AIRLINES FLIGHT, YOU'LL BE REBOOKED AT NO CHARGE BUT THE REST OF THE CARRIERS