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>> THIS NE XT STORY'S GOING TO BRING A SMILE TO YOUR FACE, AT LEAST I HOPE IT DOES. FOUR MONTHS AGO I MET A WOMAN BY THE NAME OF ALMA JACOBS. SHE WAS GIVEN A EXTRAORDINARY OPPORTUNITY, THE CHANCE TO UNDERGO AN EXTREME DENTAL MAKEOVER WORTH CLOSE TO $25,000. BUT THAT'S JUST THE START OF THIS AMAZING STORY. A REPORT YOU'LL SEE ONLY ON NEWS~8, "THE MAKING OF A SMILE." >> WE WANT TO THINK ABOUT REDOING YOUR SMILE FOR YOU, HUH? >> WE FIRST MET ALMA JACOBS BACK IN MARCH. AT THAT TIME SHE HAD NO IDEA HOW HER LIFE WAS ABOUT TO CHANGE. (SOUND OF SIREN). >> SHE'S MORE FAMILIAR WITH VIOLENCE. AND ABUSE. MOSTLY DOMESTIC ABUSE. SHE'S BEEN PUNCHED IN THE MOUTH SO HARD THAT SHE LOST SEVERAL TEETH. SHE'S BEEN SLAPPED AND VERBALLY ABUSED. AND THAT'S NOT THE WORST OF IT. >> I TRIED TO LEAVE. HE SAID, "YOU'RE NOT GOING ANYWHERE." WELL, I DIDN'T KNOW IT AT THE TIME AND HE HAD A GUN. I TRIED TO GO DOWN THE STAIRS. HE SAID, "YOU'RE NOT GOING ANYWHERE." SO AS I STARTED GOING DOWN THE STAIRS, HE TOOK OUT THE GUN AND SHOT ME IN THE HEAD. >> THAT WAS 29 YEARS AGO. HER INJURIES HAVE HEALED, BUT HER TEETH HAVE ALWAYS BEEN A PROBLEM. DR. KEVIN TOLIVER HEARD ABOUT ALMA AND ASKED HER TO COME TO HIS OFFICE FOR AN EVALUATION. >> OBVIOUSLY YOU HAVE THE GAPS AND YOU HAD A LOT OF WEAR ON YOUR TEETH. >> THEY TALKED IT OVER AND DECIDED ALMA WOULD BE A GOOD CANDIDATE FOR A DENTAL MAKEOVER. IT STARTED WITH DIGITAL X-RAYS. >> BITE TOGETHER, ALL THE WAY TOGETHER FOR ME. PERFECT. >> AND LASER SURGERY. TO TAKE CARE OF SOME GUM DISEASE. AND THEN THE FILING OF HER TEETH, IMPRESSIONS, AND TEMPORARIES TO GET HER THROUGH THE NEXT SEVERAL WEEKS UNTIL HER 17 PORCELAIN VENEERS AND BRIDGE WERE READY. >> THIS IS NOT AN INEXPENSIVE PROCEDURE. >> ALMA'S CASE IS GOING TO BE ABOUT A $20,000 CASE WHEN ALL IS SAID AND DONE. >> AND THAT'S INCLUDING THE BRIDGE, IS THAT RIGHT? >> YES. >> THE BRIDGE WILL HELP HER TO CHEW? >> EXACTLY, STABILIZE HER TEETH. BEING MISSING TEETH THE TEETH DRIFT AND SHIFT AND MESSES UP HER BITE. I THINK THAT'S WHY SHE'S HAVING DIGESTIVE PROBLEMS. SO WE'RE GOING TO TRY TO GIVE THAT ALL BACK TO HER. >> THAT PRICE TAG BY THE WAY, FOR ALMA WAS FREE EVEN THOUGH THE VALUE OF IT WAS $25,000. TONIGHT AT 11:00, I'LL BRING YOU ALMA JACOBS' BRAND NEW SMILE AND ANOTHER SURPRISE TO ENHANCE HER WHOLE CHEM SEVEN -- SENSORS AND THEY CAN ONLY GO AS HIGH AS THE PEDESTAL. >> AT 6:00 WE BROUGHT YOU THE STORY OF A LOCAL WOMAN GIVEN THE GIFT OF A COMPLETED DENTAL MAKEOVER. OVERNIGHT WE SHOW YOU HOW IT TURNED OUT AND A LITTLE SURPRISE THAT YOU'LL HAVE TO SEE TO BELIEVE. PART TWO OF A REPORT YOU'LL SEE ONLY ON NEWS 8, THE MAKING OF A SMILE. >> I THINK THIS IS JUST GOING TO BE DYNAMITE. >> ALMA JACOBS IS IN FOR THE SHOCK OF HER LIFE. >> WE'LL LET YOU SEE WHAT YOU LOOK LIKE. >> AS SHE SITS IN A DENTAL CHAIR, SHE'S ABOUT TO SEE FOR THE FIRST TIME IN FRONT OF CHANNEL 8 CAMERAS HOW HER SMILE HAS BEEN TRANSFORMED. FIRST A LITTLE BACKGROUND INFORMATION. ALMA JA COBS IS A VICTIM OF DOMESTIC VIOLENCE. SHE'S BEEN SHOT IN THE HEAD AND A FORMER HUSBAND KNOCKED OUT SOME OF HER TEETH. SHE ENROLLED IN A PROGRAM CALLED FRESH START AND THEY GOT HER IN TOUCH WITH A MAN BY THE NAME OF DR. KEVIN TOLLIVER. HE MET WITH HER AND DECIDED SHE'D BE AUTO GRE AT CANDIDATE FOR A DENTAL MAKEOVER. THIS PAST MARCH SHE BEGAN TO DOCUMENT THE PROCESS. IT INVOLVES X-RAYS, LASER SURGERY, IMPRESSIONS, AND 17 NEW PORCELAIN DENIERES AND A BRIDGE, AT A COST OF WELL OVER $20,000. THE TIME HAD ARRIVED FOR HER TO SEE HER NEW SMILE FOR THE VERY FIRST TIME. >> ARE YOU READY? OH, MY GOD. >> WHAT DO YOU THINK? IS IT WHAT YOU WANTED? EVERYTHING YOU WANTED? WHAT DO YOU THINK? >> YOU LOOK GREAT. >> AT THE AGE OF 48, ALMA JACOBS HAD A BRAND NEW SMILE. THIS IS HER BEFORE THE MAKEOVER AND THIS IS HER TEETH AFTER. BUT THIS WASN'T THE LAST STEP. >> THIS SALON IS GOING TO DO YOUR MAKE-UP AND HAIR TO GIVE YOU A WHOLE NEW LOOK. >> THREE WEEKS AGO, DESIGNER KAREN TODD DYED AND HIGHLIGHTED ALMA'S HAIR AND GAVE HER A MANICURE. >> SOMETIMES JUST THE RIGHT STYLE, JUST A LITTLE BIT OF A CLOSE CUT, PICKS YOUR HAIR UP A LITTLE BIT. IT JUST MAKES YOUR DAY. >> THEN IT WAS AN EYEBROW WAX. HER HAIR WAS TRIMMED AND BLOWN DRY. A TOUCH OF MAKE-UP AND THEN, DRUM ROLL, PLEASE. THE NEW ALMA JACOBS. JUST A FEW SHORT MONTHS AGO, SHE LOOKED LIKE THIS. THEN DR. TOLLIVER GAVE HER A NEW SMILE. FINALLY, NUMBERING SEVEN DESIGN SALON GAVE HER A WHOLE NEW LOOK. >> I'M SORT OF IN SHOCK. I LOOK ABOUT PROBABLY 10 YEARS YOUNGER. BUT I REALLY DO APPRECIATE EVERYTHING. >> NUMBER 7 DESIGN SALON AND DR. KEVIN TOLLIVER DONATED ALL OF THEIR SERVICES TO ALMA JACOBS, THE VALUE OF THAT WELL OVER $20,000. AS FOR ALMA, SHE'S BACK AT WORK AND SHE TOLD US SHE'S GETTING ATTENTION FROM PEOPLE SHE HAS NEVER REALLY MET BEFO RE. >> SHE DESERVES IT.