Medical Care Alert Lockbox Set up Instructions

Medical Care Alert Lockbox Set Up Video Title: Lockbox Set Up Instructions Medical Care Alert Five Sections: Welcome Review components and what the system does Set up the lockbox Changing the code Close Screen Bullet Points Comments WELCOME MHA Logo, Title, image of Lockbox Actor Hi, I m going to show you how easy it is to set up your new Lockbox from Medical Care Alert Welcome Reinforce they have made a great selection REVIEW COMPONENTS AND WHAT THE SYSTEM DOES Actor Just to review what the Lockbox is for, it provides Emergency Medical personnel easy access to your home in an emergency. With the lockbox and key in place, EMS won t have to break down the door if you are unable to let them in. Your lockbox secret code is in our system with your Personal Profile. Our EMT Certified agents will provide it to emergency services if we need to dispatch them to your home. Your Lockbox has already been programmed with a code that is on your Personal Profile paperwork. You can change that code at any time, just call to give us the new code. Please watch this entire video before changing the code! Show Lockbox SET UP THE LOCKBOX 1. Open the Lockbox 2. Open the Shackle 3. Place the key and close the lockbox There are three basic steps 1. Open the Lockbox and 2. Open the Shackle 3. Place the key and close the lockbox 1. To Open The Lockbox, Make sure your 4 digit code is lined up in the center of the lockbox. Hold the lockbox with the numbers face down in one hand, and pull back on the shackle (silver hook). 2. Open the shackle (the silver hook). There is a small release lever located inside the back of the lockbox that releases the shackle. Slide the silver release to the left and lift the silver hook. 3. Put In Your Key. Place your door key into the lockbox and shut it tight (hear it click). Turn the numbers so it is locked Place It On the Door (or any desirable location) and close the shackle. You should hear a click. Now Call Us at 1-877-913-3680 You must call and tell us WHERE the lockbox is located, so that we may tell EMS where to find it (front door, back door, or other location). Holds Lockbox and spare Key Goes thru these steps Places Lockbox on door, rail or other secure location. CHANGING THE CODE Work slowly and carefully Changing the lockbox code is easy, but you need to follow these steps carefully. Once locked, we CANNOT open a lockbox if the code is put in wrong or forgotten To change the code follow these steps: 1. Open the Lockbox 2. Remove the small rubber cap 3. Move the reset pin to the right and up. It has a spring and may be hard to move 4. Enter your new code on the front dials, keeping the lockbox open while you do it. 5. Write the new code down 6. Return the reset pin to its original location, and replace the cap. At this point, the new code is set, so check the front again to make sure this is the number you want and that all numbers are lined up straight in the middle before closing the lockbox 7. Roll the dials to lock the box. Now Test to make sure your new code works correctly 8. Call us immediately with your new code Goes thought the steps with the lockbox CLOSE Thanks for choosing Medical Care Alert. We hope you never have to use your system, but we ll be ready if you do.